PRIVACY POLICY

At Virtus Assist, we take your privacy seriously. This policy explains what personal data we collect, how we use it, and how we protect your information while providing our services.

Information We Collect

Name, email address, phone number, and other contact details provided by you.
Payment information when you purchase our services.
Any additional information you provide during our onboarding or communication process.

Usage Data

Information about your interactions with our website (pages viewed, time spent, navigation patterns).
Device information (IP address, browser type, operating system).
Cookies and similar tracking technologies.

How We Use Your Information

We use your information to:

Provide and manage our services, including matching you with suitable Virtual Assistants (VAs).
Communicate with you, respond to inquiries, and provide customer support.
Process payments and manage billing.
Improve our website, services, and user experience.
Send you marketing communications (you may opt out at any time).

Sharing Your Information

We may share your information with:

Our Virtual Assistants (VAs) for the purpose of providing services.
Third-party service providers who assist with payment processing, website hosting, email marketing, and analytics.
Legal authorities, if required by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no online system is entirely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access: You may request a copy of your personal information we hold.
Correction: You can request corrections to your information.
Deletion: You may request the deletion of your personal data.
Opt-out: You can opt-out of marketing communications at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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